Zahra Beauty Privacy Policy

Introduction

This privacy policy explains how Zahra Beauty collects, uses, and protects your personal information when you use our online platform. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws.

Information We Collect

We collect information about you in several ways when you interact with our site or services.

Information you provide directly to us:

This includes information you give us when you create an account, place an order, fill out a form, subscribe to newsletters, participate in surveys, or contact us. This information may include your name, postal address, email address, phone number, payment details, and any other information you choose to provide, such as beauty preferences or details related to a service booking (like bridal consultation specifics).

Information we collect automatically:

When you visit our site, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, pages viewed, dates and times of visits, and data about how you interact with our online platform. This information is collected through cookies, web beacons, and similar technologies.

Information from other sources:

We may receive information about you from third parties, such as business partners, social media platforms, or public databases, where permitted by law.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide and manage our services: Processing orders, scheduling appointments, delivering products, and providing customer support.

To improve and personalize your experience: Understanding your preferences, tailoring content, and enhancing the functionality of our site.

For communication: Sending you updates, promotional offers, newsletters, or responding to your inquiries. You can opt out of marketing communications at any time.

For payment processing: Handling transactions and preventing fraud.

For internal business purposes: Data analysis, research, developing new products and services, and identifying usage trends.

For legal and security purposes: Complying with legal obligations, enforcing our terms and conditions, protecting our rights, and detecting and preventing fraudulent or illegal activities.

Legal Basis for Processing

We process your personal information based on several legal grounds:

Your consent: Where you have given us clear consent to process your personal data for a specific purpose. You can withdraw your consent at any time.

Performance of a contract: Where processing is necessary for the performance of a contract with you (e.g., fulfilling your order or booking a service).

Legal obligation: Where processing is necessary for compliance with a legal obligation (e.g., tax or accounting requirements).

Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided these interests do not override your fundamental rights and freedoms (e.g., improving our services, preventing fraud, marketing our products and services).

Sharing Your Information

We may share your personal information with third parties under the following circumstances:

Service Providers:

We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, marketing and advertising services, and IT services. These third parties are authorized to use your information only as necessary to provide these services to us.

Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Legal Requirements:

We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users or the public.

With Your Consent:

We may share your information with third parties when we have your explicit consent to do so.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period depends on the type of data and the purpose for which it is used.

Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:

The right to access:

Request a copy of the personal information we hold about you.

The right to rectification:

Request correction of inaccurate or incomplete personal information.

The right to erasure:

Request deletion of your personal information under certain circumstances.

The right to restrict processing:

Request that we limit the processing of your personal information under certain circumstances.

The right to object to processing:

Object to the processing of your personal information based on our legitimate interests or for direct marketing purposes.

The right to data portability:

Receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller.

The right to withdraw consent:

Withdraw your consent at any time where processing is based on consent.

To exercise these rights, please contact us using the details provided below.

Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data.

Cookies and Similar Technologies

Our site uses cookies and similar technologies to collect information about your browsing behavior. Cookies are small text files placed on your device that help us improve our site and your experience, analyze site usage, and deliver targeted advertising. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to this Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our site.